RETURNS POLICY
Non-Return Policy for Lingerie Intimate Styles
At Kaittitude, we strive to provide our customers with high-quality lingerie that not only meets but exceeds their expectations. Our commitment to customer satisfaction is paramount, and we understand that fit is crucial when it comes to intimate apparel. To ensure a positive shopping experience, we have established the following non-return policy:
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No Returns for Hygienic Reasons: Due to the intimate nature of our products, we cannot accept returns for hygiene reasons. This policy ensures that every customer receives brand-new, unworn items.
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Assistance with Fit Issues: In the event of a fit issue, we are more than happy to assist you in making necessary adjustments. Please contact our team at studio@kaittitude.com within 7 days]of receiving your order. Our knowledgeable and friendly staff will guide you through the process of making alterations to ensure a comfortable fit.
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Measurement Guides: To help you make an informed purchase and minimize the risk of fit issues, Please make sure to send us the measurement when placing the order. If you are not sure where to enter please send us the email studio@kaittitude.com along with your order number
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Exchange for Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately at studio@kaittitude.com. We will gladly arrange for an exchange or provide a refund.
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Custom Orders: Custom-made lingerie items are non-returnable, as they are tailored to your specific measurements. We recommend double-checking your measurements before placing a custom order.
By making a purchase from Kaittitude, you acknowledge and agree to abide by the terms of this non-return policy. We appreciate your understanding and cooperation in ensuring the quality and integrity of our lingerie products.
If you have any questions or concerns, please do not hesitate to reach us. We are here to assist you and make your shopping experience with us enjoyable and satisfying.